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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Holly Fought

September 12, 2025

5  out of  5
rating by Holly Fought
"Amazing customer service from the office manager."
We responded:
"Thanks Holly! She’s a pretty special lady!"
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Tanner Minor

September 4, 2025

5  out of  5
rating by Tanner Minor
"Was looking for new affordable insurance for my RAV 4 and was able to do so with State Farm. Very friendly insurance agents who are very friendly and available whenever you have any questions or concerns about your policy. Highly recommended!"
We responded:
"Tanner thank you for your awesome review! We are happy we could help you out."
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Heather Carrico

August 22, 2025

5  out of  5
rating by Heather Carrico
"Great insurance and coverage, reasonable prices and the customer service can't be beat! Excellent office staff and wonderful agent!"
We responded:
"Heather thank you so much for your review. We appreciate your business! "
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Sally Letart

August 18, 2025

5  out of  5
rating by Sally Letart
"Jerod was very helpful with getting a better price for our insurance needs. Took time to explain everything and all of our choices. Highly recommend State Farm and Jarod!"
We responded:
"Thank you for the wonderful review Sally. Appreciate you and Mike trusting us with your insurance needs!"
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Shirley

August 15, 2025

5  out of  5
rating by Shirley
"Above satisfied with my service at State Farm!! Amber Depasquale, our agent, is always prompt in being available with policy changes and questions and always helping me with any questions I have!! Thank you for all your hard work!!"
We responded:
"Shirley thank you for your review. We appreciate your business. Amber is wonderful! "
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Chris Fish

August 12, 2025

5  out of  5
rating by Chris Fish
"Insurance made easy. Staff is always friendly and eager to help."
We responded:
"Thank you for your review Chris! We appreciate you and Ashli being customers "
Profile photo of Ashli Fish

Ashli Fish

August 12, 2025

5  out of  5
rating by Ashli Fish
"Amber is the best! Very friendly, knowledgeable and professional. Highly recommend her for all of your insurance needs!"
We responded:
"Thank you for your review Ashli. Amber is wonderful & we are lucky to have her. Appreciate you being a customer! "
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Elizabeth Staats

August 12, 2025

5  out of  5
rating by Elizabeth Staats
"Amber at State Farm has been wonderful so easy to work with and haven’t talked to anyone at their office that has not been very polite and helpful!"
We responded:
"Thank you Elizabeth! We appreciate you being a customer and are glad you had a good experience with Amber. She is wonderful! "
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April Strickland

August 12, 2025

5  out of  5
rating by April Strickland
"I absolutely love working with Jared not only did he go outta his way to save me money! He made sure it was done in a timely manner! He’s a life saver for sure!"
We responded:
"Thank you April! I appreciate your review and for being a customer. We were glad to help out and save you some money!"
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Christine Rapp

February 11, 2025

5  out of  5
rating by Christine Rapp
"Jarod is a nice guy and he will go out of his way to help u. He has been so good with us after my 91 year old dad was involved in a hit and run. I would recommend his firm to anyone."
We responded:
"Christine thank you for your review. We sincerely appreciate your business!"
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Cj B

July 1, 2024

5  out of  5
rating by Cj B
"Jerod is by far the best insurance agent I’ve ever dealt with and I’m 76 years old. So courteous, very engaging and knows how to get you the best deal. And he loves football lol. Go Ducks! 🦆"
We responded:
"Jane thank you for your kind words! I sincerely appreciate them. As a lifelong WVU fan I now have a vested interest in Oregon!"
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joe burton

July 1, 2024

5  out of  5
rating by joe burton
"Very efficient place to do business..very friendly and helpful"
We responded:
"Thank you Joe! We appreciate your business!"
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Craig Kelley

July 1, 2024

5  out of  5
rating by Craig Kelley
"They are very easy to work with. If I have an issue they are there ready to assist."
We responded:
"Craig thank you for your positive review. We appreciate you being a loyal customer!"
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rocky cestaric

March 3, 2024

5  out of  5
rating by rocky cestaric
"Listen Jarod is amazing !! As a Christian I love doing bussiness with his company! So honest so outgoing to go above n beyond!! Friendly kind cheap but w quality service Way cheaper priced than other company’s!!! When a Jackson co school bus hit me he went above n beyond!! Truely no hassle insurance co!! And if honsestly a company was cheaper I’d still go with him!! IN GOD WE TRUST! John 3:16"
We responded:
"Rocky thank you for your kind words. I sincerely appreciate you and your family trusting me with your business "
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Steve McClure

February 25, 2024

5  out of  5
rating by Steve McClure
"Top notch service. Jarod and staff really care."
We responded:
"Thank you for the 5 star review Steve! We appreciate you being a great customer"
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bobbye roush

September 25, 2023

5  out of  5
rating by bobbye roush
"I called for an insurance quote and some to Ms. Wells. She was very knowledgeable, helpful, explained everything and answered all of my questions easily."
We responded:
"Bobbye we appreciate the review and your business. Kayla does a great job, and I am pleased that you had a good experience with this office. Thank you for being a customer!"
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Brady Hoover

May 20, 2023

5  out of  5
rating by Brady Hoover
"Jerod and his staff all are very kind professionals. Very knowledgeable in their profession. I advise anyone looking to speak with jerod and his team."
We responded:
"Thank you Brady! We appreciate your kind review and your business!"
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david mays

February 15, 2023

5  out of  5
rating by david mays
"Answered all my questions and I know I called him 6 or 7 times and changed my policy 3 times. I have the coverage I want at an excellent price"
We responded:
"David thank you for your wonderful review. We are always happy to help! Appreciate your business!"
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Kenna Wagner

February 12, 2023

5  out of  5
rating by Kenna Wagner
"Jerod Alltop and his staff are known for their attention to detail, efficiency and excellent customer service. I have always received a timely and accurate response to my inquiries and feel genuinely appreciated by him and his staff. As a long time customer of Jerod’s, I fully trust his guidance and recommendations. After being denied by multiple other companies, Jerod was able to build me a comprehensive and generous life insurance policy, at an extremely affordable rate. I am thankful to have him as my agent."
We responded:
"Kenna, Thank you so much for your wonderful review. We were glad to help and we sincerely appreciate your business! "
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scott miller

January 23, 2023

5  out of  5
rating by scott miller
"Very good representative for State Farm . I would highly recommend him if you with your insurance needs."
We responded:
"Scott thank you for your review. We appreciate you being a great customer!"
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Alyssa Hannigan

January 20, 2023

5  out of  5
rating by Alyssa Hannigan
"Kayla was great!!"
We responded:
"Thank you for your kind review Alyssa and for doing business with us. We love Kayla as well and she does an exceptional job!"
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Rosemary Harrell

January 19, 2023

5  out of  5
rating by Rosemary Harrell
"Friendly and professional"
We responded:
"Rosemary thank you for your kind review! We appreciate you being a customer. "
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beanna reynolds

January 19, 2023

5  out of  5
rating by beanna reynolds
"Great to work with and easy transition"
We responded:
"Beanna thank you for your review! We appreciate your business and look forward to working with you in the future!"
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David Cross

November 17, 2022

5  out of  5
rating by David Cross
"Always pleasant and informative. Very pleased with the service over the years."
We responded:
"David, Thank you for your 5 star review. We pride ourselves on our service and we sincerely appreciate your business!"
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Jerry Clem

September 12, 2022

5  out of  5
rating by Jerry Clem
"Very helpful"
We responded:
"Thank you Jerry we appreciate your business!"